Discovering the ideal size can be challenging, which is why we've created this page exclusively for you. Although we currently don't have a physical store, we've taken steps to facilitate you to determine your size independently. Should you have any questions, don't hesitate to reach out to us with your measurements, and we'll be happy to assist you.

We've created a distinctive range of sizes tailored to our brand. As a result, our exclusive fit may vary from what you typically choose. Our sizing has undergone testing and refinement on two plus-size individuals with distinct body types—an apple figure and a pear figure, both typically wearing a size 50/52 EU (XL on this website).

The ''apple'' type body has a 132cm chest,  a 120cm waist and 133cm hips.
The ''pear'' type body has a 122cm chest,  a 105cm waist and 140cm hips.

Typically, individuals with diverse body types face challenges wearing the same clothing due to issues like fabric being excessively loose or tight. We've addressed some of these concerns by exclusively using stretchy fabric for every piece. Instead of clinging to a single conventional size, we've incorporated two sizes. The design ensures that regardless of your fat distribution, the fabric adapts and stretches in the appropriate areas, providing a comfortable fit.

With every item on the website comes additional information. Here you'll find the measurements of the models and the size they’re wearing. This will help you find your size. We've made the sizes as true as possible to the convection sizes you see in the scheme.  

Your order will be handled by our transport partner My parcel and shipped by Post NL. Your tracking number will be sent to you via a separate email once your package has been checked in by our transport partner My parcel. 

* Business days.

Good to know

Please note that we do not ship on Saturdays, Sundays or holidays. 

If you made a mistake during the checkout process, please make sure you contact us as soon as possible. Please email us at info@lovaeij.com, include your order number. We may be able to change your information, but if the parcel has already left our warehouse, there is nothing we can do.

Returns

HOL QUITS + FINAL SALE: This means returns won't be possible! 

If you change your mind or are dissatisfied with the purchased clothing, it is possible to return the item(s) you ordered within 14 days following the delivery of your order. Please note that all sale items are final sales and may not be returned.

For domestic shippings and shipping within Europe you'll find a return button on the track and trace browser page you received regarding your shipment. In this way you can return your items easily. 

As a company we try to move as sustainable as possible, this is why we choose to reinstate the return costs. Please try to refrain from ordering multiple sizes, for advice on sizing you can always contact us and check the sizing chart. We hope for your understanding. 

Please include reason of return and order number in your package. 

We expect the returned item(s) to be unused and in its original condition and packaging. Hangtags and labels still attached to the items, otherwise it is not possible to send them for return. The item is your responsibility until it reaches us and the costs of returning the item to us are at your expense. 

Once your returned item has arrived, we'll need 6-8 business days to process it. Please allow an additional 2-3 business days for the transaction to appear on your bank account.

The story

Lovaeij was established by Lotte van Eijk, driven by her desire to bring about a positive change in the fashion industry. Having experienced the challenges of growing up fat, she realized that stylish clothing often didn't cater to her. Shopping became more of a daunting quest than an enjoyable experience as she struggled to find items that fit her well. 

Lotte transformed the frustration of not finding clothes in her size into a source of empowerment. Ever since she was a kid, Lotte held onto this dream of becoming a fashion designer. As a child, she dedicated herself to sketching designs for people, fueled by a steadfast passion to make clothing specifically tailored to the needs of individuals with big bodies.

Her obsession with making clothes for those often overlooked in the fashion industry became a driving force, propelling her towards a journey of self-discovery and ultimately inspiring the establishment of Lovaeij.

As the years have passed since the inception of this brand, Lotte has come to realize that it's more than just a clothing line; it's a community, a family, a movement. It's no longer just Lotte working alone; there's now a team of beautiful individuals dedicated to the growth of the brand. The vision extends beyond fashion—it's about fostering a fat revolution. The goal is to dress all the bad bitches out there, uniting them in a powerful movement that celebrates diversity and self-expression. 

Welcome home. We've been waiting for you. 

General terms and conditions

These are our General Terms and Conditions. These General Terms and Conditions always apply when you use our Website or place an order through our Website, and they contain important information for you as a buyer. These terms apply to all domains: lovaeij.com and their sub-domains (henceforth: the site). 

The General Terms and Conditions apply to all offers, agreements and deliveries of Lovaeij, unless explicitly agreed otherwise in writing. Lovaeij reserves the right to revise these terms and conditions. Users are responsible for keeping themselves updated with such changes.

Disclaimer

The content of the Website is composed with the greatest care. Lovaeij cannot, however, guarantee that all information on the Website is correct and complete at all times. All prices and other information posted on the Website and in other materials originating from Lovaeij are subject to obvious programming and typing errors.

Lovaeij cannot be held responsible for deviations in colour that result from the quality of the colours displayed on the screen.

Lovaeij is not responsible and can therefore not be held accountable for any costs your country will charge due to customs fees or tax that will occur when your package arrives at your border. 

Prices and information

All prices posted on the Website and in other materials originating from Lovaeij include taxes and other levies imposed by the government, unless stated otherwise on the website.

If shipping costs are charged, these will be clearly stated in good time before the contract is concluded. These costs will also be displayed separately in the ordering process.

Execution of the Agreement

Well ahead of the date on which the Agreement is signed, information will be posted on the Website which clearly describes the way and the term within which the products will be delivered.

If Lovaeij is unable to deliver the products within the agreed term, it will notify Consumer accordingly. In that case Consumer can decide either to agree to a new delivery date or to terminate the Agreement without incurring any costs.

Lovaeij advises Consumer to inspect the products upon delivery and to report any defects within 7 days, by sending an email to info@lovaeij.com. Lovaeij will respond to the complaint as soon as possible, and in any case within 5 days after having received it. If it is not yet possible for Lovaeij to formulate a substantive reaction to the complaint by that time, Lovaeij will confirm receipt of the complaint within 5 days after having received it and give an indication of the term within which it expects to be able to give a substantive or definitive reaction to Customer's complaint.

Returns

HOL QUITS: This means that orders purchased in the final sale are not possible to return.

Consumer will have the right to dissolve the distance Agreement with Lovaeij within 14 days after receiving the product. The consumer will treat the product and its packaging with the utmost care and therefore the consumer may not remove the labels and hangtags. Otherwise we can not accept the returned products.

For domestic shippings and shipping within Europe you'll find a return button on the track and trace page of your package regarding your shipment. In this way you can return your items easily. There are costs for returning items. 

As quickly as possible, but no later than 14 days after the day of reporting as referred to in paragraph 1, the consumer shall return the product to Lovaeij. Consumer can send the product directly to Lovaeij without a notice of withdrawal in advance within the period as mentioned in paragraph 1. Consumer must, in this case, include a written notice of withdrawal, such as the model form.

Products can be returned to the following address:

The costs of the products already paid by Consumer (in advance) will be refunded to Consumer as soon as possible, the shipping costs will not be returned. Once your returned item has arrived, we'll need 6-8 business days to process it. Please allow an additional 2-3 business days for the transaction to appear on your bank account.

Lovaeij guarantees that the products are in conformity with the Agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and with the existing statutory provisions and/or government regulations that are in force from the date of entering into the Agreement. If specifically agreed, Lovaeij also guarantees that the product is suitable for normal use.

If the delivered product is not in conformity with the Agreement, Consumer must contact info@lovaeij.com within 7 days after she/them/he has discovered the defect.

If Lovaeij deems the complaint to be correct, the faulty product(s) will be repaired, replaced or refunded in consultation with Consumer. The maximum amount of compensation is, having regard to the Article on liability, equal to the price paid by Consumer for the product.

Privacy policy

 All personal information saved at the site will be handled with the most utmost care. The information that we store will not be sold or used for any purposes other than ensuring the best service possible. It will solely be used to inform you about special offers and other marketing opportunities related to the different Lovaeij divisions. Your personal data may be disclosed to third parties only when necessary to fulfill the purposes described above.

All customers paying by card are subject to validation checks. Lovaeij reserves the right to delay any order if fraud is suspected.

Governing law

These terms of use comply by Dutch law, and the Dutch courts will have exclusive jurisdiction for any dispute under this agreement. Your country's laws may differ from the Netherlands, and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.

Contact details

Should you have any questions, complaints or comments after reading these General Terms and Conditions, please contact us by email or letter.

Lovaeij

Sint-Agathastraat 54, 3037 SH Rotterdam

Email: info@lovaeij.com